Shipping/Delivery

For Australian Retail Customers

Free Postage
If you spend more than $50 in one transaction, you are automatically eligible for free registered postage, and fully paid orders (indent stock excluded) will be dispatched within 3-5 days (Mon-Fri).

Express and Standard Registered Postage Delivery
Express postage is $12.90. For in stock and paid orders placed before 12 noon, your order will be dispatched on the same day. For orders placed after 12 noon, they will be dispatched the next working day while stocks are available.

Standard registered delivery is $8.50 and orders are usually dispatched within 3-5 working days (Mon-Fri).

Transit time includes normal weekdays. Often Saturdays, Sundays, and major holidays are not included in transit time estimates.

Delivery Times
Please allow extra time for shipping companies to deliver your orders leading up to the Christmas period.

We use a selection of experienced and reputable delivery companies for all Angel Maternity deliveries. We provide realistic delivery times for your goods, however on occasion there are circumstances that are out of our control and delays may occur. If you are concerned about a delayed order, please contact us at: warehouse@angelmaternity.com.au or call 1800 919 688.

For deliveries within Western Australia (WA)
Please note, that for all orders with a Western Australia delivery address, our delivery times are longer. For standard shipping, please allow 7-10 working days for delivery. If you require your item sooner, please select Express Shipping and your order will be sent via air freight.

 

Local Pickup

You can now select Local Pickup at checkout so you can easily pick up your online order from our Castle Hill Store. You won't be charged for a shipping fee. After you place your order for local pickup, you will be emailed your order confirmation. On average, it will take us at least 24 hours to get your order ready. Once your order is ready to be picked up, you will receive an email notification. To collect your order from our Castle Hill store, you will need to bring BOTH:

  1. A copy of your order confirmation (on your mobile phone/printed)
  2. Proof of ID.

Please contact us if you chose Local Pickup but you are unable to pick up your order from our Castle Hill store. We will invoice you the shipping cost prior to processing your order.

The Castle Hill store is open Tuesdays to Saturdays (closed on Sunday and Monday). Go to https://angelmaternity.com.au/pages/stores for store opening hours.

 

For International Retail Customers

International shipments are subject to the following flat rate shipment cost:
  • New Zealand AU$8.50 (*Free registered postage for orders over AUD$80)
  • Asia Pacific AU$39
  • North America & Canada AU$39
  • Europe AU$39
  • Rest of world AU$39.

Please be aware that you may have to pay import taxes, customs duties, and/or fees when your order arrives at your country. These fees are imposed by your government and we have no control over your country’s customs procedures. Angel Maternity is not responsible for paying these additional fees. If you require more information, please contact your local customs office or postal service.

Shipping time may also be affected by local custom processes.

Order confirmation & tracking

You will receive a confirmation email within a few minutes of placing your order. Once the goods have been dispatched, you will receive another email containing your tracking number and a link to the relevant carrier's site, so that you can always track your order.

 

Back Orders and Out of Stocks

If part or all of your order is on back order, you will receive an email from us with details of the back order. Any back ordered items will be sent separately via Standard Registered Post at no additional cost to you.

We will also strive to offer alternative items where possible. We will endeavour to contact you with information on suitable alternative items for you to choose from, if required.

 

Signature upon delivery

All orders are sent via Australia Post, so please ensure that you provide a delivery address that will allow for a signature to be obtained upon delivery. If this is not possible, please leave a note (in the delivery instructions in the checkout process) for our delivery drivers with the specific secure delivery instructions. Delivery drivers may also leave a calling card with full details on who to redeliver or collect your item(s).