Thank you for contacting us.

 For NZ customers, unfortunately the online portal is not applicable at this stage.  We will process the refund/exchange as soon as the tracking number is confirmed upon delivery. 

  • the copy of return/exchange form (attached PDF) and
  • tracking number of the returned parcel that sent to our PO Box in NZ.


Please follow the procedure below:

1. Fill out the attached Return/Exchange form,

2. Take the garment to the post office with the form, send the parcel to our NZ address on the form,

3. Take a photo of the form and the tracking number of the parcel,

4. Email both the form and tracking number to